SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
1- Types of SMS Communications:
If consent has been given to receive text messages from Quality Care Solutions, messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
2- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to appointments/billing, etc.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
3- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
4- Opt-In Method:
Opt-in to receive SMS messages from Quality Care Solutions can be done in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form
5- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
6- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at [email protected]
7- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
8- Sharing your information:
We are committed to protecting your privacy and ensuring that your personal information is not shared inappropriately.
Specifically – We do not share your phone number, or any personal information collected through SMS with any third parties or affiliate companies for marketing purposes. We may share your information if required by law, to protect our rights, or in compliance with legal requests.
9- Data Security:
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10- Changes to this privacy policy:
We will update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Effective Date: 2-1-2025